Frequently Asked Questions

Deliveries

We offer delivery via InPost courier, InPost Parcel Locker, DPD Pickup and ORLEN Parcel.

Within Kraków and the surrounding area, delivery by our driver is available.

You can find more information about delivery methods here.

You can collect your order in person from our branches; further information and the addresses of our branches can be found here.

Yes, we offer international delivery. Delivery costs depend on the size of the parcel. Please arrange this service on an individual basis by contacting us here.

Delivery time within Kraków is a maximum of 1 working day, whilst to areas around Kraków it is a maximum of 2 working days. For deliveries via InPost Parcel Lockers and InPost Courier, the delivery time is a maximum of 2 working days, whilst for DPD Pickup and ORLEN Parcel, it is a maximum of 1 working day.

You can track your orders here.

Payments

Our online shop is integrated with the tPay platform, which offers payment via Blik, payment card, electronic bank transfer and other payment services.

If you choose the cash-on-delivery option, payment is made by card or in cash upon collection.

We also accept standard bank transfers and transfers via mobile number.

You can find more information about payment methods here.

Yes, you can pay by card or in cash on delivery. In that case, please select the ‘cash on delivery’ payment option.

Yes, we are registered for VAT. To receive an invoice, please tick the “I would like to receive a VAT invoice” box when placing your order.

We will send the invoice electronically to the email address you have provided.

Please make the bank transfer to the following account:

Your Taste

70 1140 2004 0000 3402 8249 4626

mBank

 

If making a transfer to a mobile number:

Your Taste

695 907 903

Orders

To return an order, please complete the returns form available here.

To return an order, please complete the returns form available here.

To cancel or amend your order, please contact us here.

To track your order, please enter your order number and email address here.

Contact

Do you still have any questions?