Returns Policy
If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery method we offer), without undue delay, and in any event no later than 14 days from the day on which we were informed of your decision to exercise your right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction. We may withhold the refund until we have received the goods or until you have provided us with proof that they have been returned. Please return or hand over the goods to us without delay, and in any event no later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you dispatch the goods before the 14-day period expires. You will have to bear all direct costs of returning the goods, including the cost of return postage. If the return is handled by our courier, the cost is 19 zł. You are only liable for any reduction in the value of the goods resulting from handling them in a way other than that necessary to establish the nature, characteristics and functioning of the goods. Before making a return, please familiarise yourself with the returns policy set out in the terms and conditions.